A report by McKinsey, in collaboration with members of Resilience First, looks at how companies can build on practices used to weather the Covid-19 crisis and embed them in normal operations to move to a more resilient model long-term.
Organisations that have been able to absorb and adapt to the challenges of the Covid-19 pandemic successfully are, by definition, resilient. Many also find themselves making decisions at a speed which would have been unthinkable in pre-Covid-19 times.
What is it that characterises organisations that have been able to absorb and adapt to the challenges of the Covid-19 pandemic successfully? What creates this kind of resilience? And how can organisations apply the lessons so that, in the “next normal’, they remain resilient, flat and fast?
One answer, it seems, is agility. Having spoken with executives at several leading UK and international companies, McKinsey’s global research concluded that they displayed uncommon resilience throughout the pandemic and identified five main activities that were common:
- Establish a clear and common purpose – identify a “north star’;
- Set up structures to enable rapid decision-making;
- Create networks of local teams that were empowered;
- Develop a culture that unleashed an entrepreneurial drive;
- Provide people with the technology needed.
A copy of the full report can be obtained here. There will be a webinar on the topic in the autumn (7 Oct) and a guide to follow later in the year.
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